Contact
Visit our Grand Prairie showroom near Dallas or contact us for help with a piece or an order.
Get Personal Styling
Not sure what to choose? Tell us your budget and style. We will help you find a piece, put together a pendant and chain set or choose a gift.
Get My Styling Recommendations →Jewelry Department
203 North Belt Line Road, #200
Grand Prairie, TX 75050
Showroom hours
Monday to Saturday: 12pm to 6pm
Sunday: Closed
Call 214.478.3580
support@shopjewelrydept.com
Order support
Include your order number when you contact us. For a damaged or incorrect item, please include photos and a description of the issue.
Frequently asked questions · Shipping and tracking · Exchange policy
Custom jewelry
Tell us your idea, materials, budget and inspiration. We will contact you within 24 to 48 hours to discuss your design and options.
Repairs and warranty questions
Contact us with details and photos of your piece. Ask about coverage, conditions and any repair costs before purchasing or approving work.